Customer Reviews
Most helpful customer reviews
24 of 25 people found the following review helpful.
Very Acceptable Phone
By M. Payne
I read the one other review and was a bit concerned. I generally like Motorola products, I have used them personally and professionally for years and had very few problems, I decided to try this phone system. I agree with the other reviewer, the phones are cell-phone-ish if that makes sense. Yes they are light and they are plastic. I have no problem with that, all this electronics is Chinese crap anyway. The phones have Li-Ion batterys and that is a major asset, quick charge and long life, and very easy to replace. Range is good, but keep in mind this is a cordless phone, not a ham radio. I have a 3200ag ft house all one level. The one phone is 80 feet from the base, good strong signal and call quality is fine. Yes a blinking light for voicemail would have been nice but its not required. The units are light and small but large enough to fit your hand and decent ear-mouth distance for ease of use. If you were doing extensive calling a headset might be usefull. Set up was not complicated, very much like a cell phone. Do read the big book of directions after the "quick start" pamphlet, it has some important instructions you willl need.Over all a stong B+ rating
20 of 23 people found the following review helpful.
Dropped calls on a landline? Really?
By Kevin Nicholls
I've had my trusty VTech 5.8 GHz expandable cordless phones for just over nine years now. After years of less than careful use, the time has come where replacing the batteries won't resurrect them.My requirements for a replacement were pretty simple:1) I have voicemail, so an answering machine wasn't necessary2) There must be some kind of voicemail notification3) 5.8 GHz or DECT, to play nice with my wireless networks4) Speakerphones in the handsetI've had pretty decent luck with Motorola products in the past (both cordless and cell phones), and I liked the design of these handsets. The price was right, too, so I placed my order.My first impression upon receiving the phones was that the handsets felt very cheap. A couple of good drops, and I'm certain they'll crack or shatter.Motorola seems to want their RAZR keypad to carry over to as many products as possible, including their cordless phones. On these phones, the keypad is rubberized, which isn't too bad until you start using automated phone systems... then it becomes a royal pain to deal with, if you're quick with a keypad.The voicemail indicator is an icon on the screen. Maybe VTech has spoiled me, but I was expecting to see a blinking light somewhere. So, you have to check your handset to see if you have a message, rather than notice a blinking light. Not a major problem, but disappointing all the same.Where the Motorola cordless phones really fail is call quality, though. Several people complained that they couldn't hear me... if I could maintain a call with them for long enough to get a complaint. The other major, MAJOR problem, is that the handsets would all randomly hang up. Now... the base is located in the same place my old VTech phone was, connected to the same outlet on the same UPS, and using the same phone line (the jack was in good condition, so no need to replace it).I did all the normal "move the base", "try a different jack" steps that anyone would normally try with these problems, but to no avail.Eventually, I gave up and decided to get the VTech Vtech DECT 6.0 Black/White Expandable 2-Handset Cordless Phone System with an extra handset. To my surprise, the two phones are surprisingly (perhaps disturbingly) similar, from design right down to the batteries and instruction stickers. I'd be willing to bet that they came out of the same factory. The key difference: the VTech phones work.
7 of 7 people found the following review helpful.
A couple of pesky problems mar otherwise fine design
By Gib
This phone has clean styling, an easy-to-read illuminated LCD, large buttons, good signal strength and sound quality, the convenience of 3 handsets needing only one phone jack, caller ID, a phonebook, and a reasonable price. What's not to like?Well, what programmer wizard decided that after a call is answered on one handset, the other handsets should display "Missed Call"? This completely eliminates the value of the missed call feature, since you can't tell actual missed calls from calls received on another handset. I called Motorola and the rep said she'd had lots of complaints about that. No fix for it, though.Also, when not in use, the phones display the current time in large numbers, which is helpful. But I was dismayed to see that they gain about 10 minutes over actual time every 24 hours, requiring daily corrections by the user. The Motorola rep said she'd had complaints about that, too, but it's the phone company's problem, she explained. They're supposed to send a correct time signal when a call is answered, as long as the user has caller ID. I have caller ID, so I contacted my phone service, Comcast, about the problem. They instructed me to activate my voicemail, and I noticed the following day that my phones were displaying correct time. However, if a day or so goes by without an incoming call, the time display is inaccurate again. And I do wonder if users without caller ID and voicemail always experience incorrect time displays on these phones.I've got the routine for deleting missed calls down to a couple of seconds, and I don't depend on these phones for correct time, so these problems don't outweigh the many positive features of this phone.
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