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Online AT & T 974 Small Business System Speakerphone with Intercom and Caller ID/Call Waiting (Titanium Blue)
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- Color: Titanium Blue
- Brand: AT&T
- Model: 89-0413-00
- Number of items: 1
- Dimensions: 11.00" h x
13.00" w x
4.00" l,
4.80 pounds
Features
- Page, Intercom and Call Transfer Between Stations
- Mix & Match with AT&T Models 945 and 984
- 200 Name/Number Directory
AT&T 974 Small Business System Speakerphone with Intercom and Caller ID/Call Waiting
Customer Reviews
Most helpful customer reviews
52 of 52 people found the following review helpful.
Finally! A multi-line corded phone that works.
By nwh10
I've been looking for a multi-line corded phone for months, and thought I'd found what I wanted in the AT&T 992, which recently became available. It had all the features I was looking for, but the phone did not work reliably. I bought and returned three of them, all with a different problem.I then decided to try this phone, the 974, even though it's a 4-line phone and I only need two lines. It has worked perfectly, and the overall quality is much better than the 992. I especially notice a difference in the sound quality. Unlike the 992, the line indicator buttons on this phone only illuminate when a line is in use, so it's much easier to see the activity on the lines. A big advantage of this phone over many others is that all the lines work in the event of a power outage.I haven't used the conference feature yet, but all the other features--speakerphone, headset, caller ID, message waiting indicator, etc.--work as they should.
27 of 27 people found the following review helpful.
Fabulous phone, superb design.
By MichaelJohn
Previous reviewer was right! This phone is attractively designed and works great with many features. It's the ideal home office phone. It's rare when you plug in a device for the first time that you get a feeling that a lot of thought and effort went into design. When I plugged in this phone I got that feeling when the brief test mode lit up the orange and green lights on the buttons- very nice designed lights! So far using this phone, I have no complaints, just a very minor gripe- if you talk too close to the mic in the handset it causes an annoying static type sound in the earpiece (wind blast noise). This is easily avoidable by talking at least 1 inch from the mic. Still, maybe noise reduction might have prevented this, not sure. Except for that minor quibble this phone is a masterwork of design and function.I wanted white color but now I really do like the Titanium Blue color it comes in, and it doesn't look blue at all to me, it looks like a dark grey to me (which I like). Even though this is a 4 line phone, it's ideal for just one line use as well, which is how I'm using it for now. I can not review yet how well the multiline and conference features work since I'm only using one line at the moment. Even though this phone is expensive, it was the only phone I could find that had all of the features I wanted that worked well. I started with an ATT $24 phone, then the ATT 945 (which doesn't have caller ID) and finally this one, which has caller ID. I was also replacing a cordless phone because I needed a speakerphone, but also because I had recently heard that cordless phones send out as much EMF radiation as cell phones! The cordless base may also send out strong levels of EMF even when the phone is not in use. That kind of bothered me, since I sit by the phone almost all day long at home office. I found that you can buy an EMF detector that can measure EMF levels from devices in your home. I haven't done that yet but I think I will eventually. Since I sit by my phone almost all day I decided to replace the cordless with a corded and eliminate any possible EMF.The main features I was looking for: speakerphone, headset option, mute, call timer, caller id, good audio (with volume control), and easy to read LED. It has these and much more. This phone has a superbly designed headset setup- plug in a headset (2.5mm plug) and switch very easily between the headset/handset/speaker, before, or even in the middle of a call. Be cautious of cheaper phones that have headset use but may not be easy to switch easily like this (requires a headset button).The large LED has a bright green background that displays the black text very sharply and the menu system is easy to use. I figured out how to set the speed dial buttons without the manual. A column of 16 speed dial buttons on the right is nicely designed (each can hold 2 numbers for a total of 32). Push a speed dial, it dials immediately on speaker if you want. Speed dial buttons are easy to push and not too small (unlike lower cost models). All the buttons and controls on this phone are so well designed it's actually fun to use! When I first setup a speed dial, it didn't dial but opened the intercom. I quickly found the preference setting to make it dial, again without looking in the manual. By the way, the manual is very good.When on a call, the call timer shows length of call. (some lower cost ATT models do not) This phone has intercom/page capability but I haven't used it yet. I tested the Do Not Disturb function- push the DND button and it lights up orange and silences the ringer- I called it and it did not ring- nice for when you do not want to be disturbed- yet it flashes the line button (green) if a call is coming in. A "New Call" light indicates when a call came in when you were away from the phone. Scroll thru the caller ID history to see who called.This phone has no answering system- this is ok with me because I use local phone co. as my answering service.The handset is very lightweight and the receiver sounds very good. The microphone in the handset is the only thing about the phone that might be improved, it would benefit from noise reduction, otherwise just remember to talk at least 1 inch from the mic in the handset to avoid the wind blast noise. I find this a very minor gripe because otherwise this phone is fabulous in every other way. The other thing I needed to do was replace the included short 3 foot handset cord with a longer one, but would have had to do that with most other new phones as well.
17 of 18 people found the following review helpful.
speakerphone has problems
By Shannon J.
I purchased 3 of these for my office back in October. First the speakerphone microphone on the one on my desk stopped working most of the time. I had been planning on exchanging the phone on my desk with a coworkers since I use the speakerphone on a daily basis. My investors were out this week and were on a conference call on another of the phones, that microphone stopped working. Today I had a phone interview and the THIRD phone microphone stopped working! They work for 15 or 20 seconds, then the party on the other end can't hear you. These are gone. I was also hoping for a visual indicator that there were messages waiting when you use Verizon Centrex/voicemail. No go there.
See all 34 customer reviews...
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