Customer Reviews
Most helpful customer reviews
54 of 55 people found the following review helpful.
Oh - So - Close (to perfect)
By A Customer
I bought the Vtech 2431 after researching numerous phones on the market. What attracted me was the convenience of having a multi-extension cordless system with paging/intercom capabilities as well as having speakerphones with every extension.
Let me start by saying that I am happy with this phone and will keep it, but I have a few nits to pick with the overall implementation.
Sound- Sound quality is good, even at extreme ranges. At the end of our block the sound quality is as good as it is in our house. There is a very low-level background noise (I am being extremely picky here) that I would rate to be about the same as my cell phone on a good day. (motorola startac). Overall the sound quality is better than my Vtech and Panasonic 900 Mhz digital phones and the range is much better.
Programming - The programming should be intuitive for most users. It is fairly straightforward but I found the lack of an insert function while editing to be a bit annoying. If you are going to edit an existing number stored in memory, there is no way to insert edit into that number. For instance in our area we recently had an area code change which forced dialing 1 prior to some area codes even when that area code is the same as our own. You couldn't simply go in and add the 1, you had to retype the whole number.
Clock - There is none. With all the electronics this phone does have, I don't know why they didn't add a clock.
Display - The display is sharp and readable in all but extreme lighting conditions. The backlit display is very easy to read at night.
Caller ID - Works well and supports call waiting caller id in our area. The problem with the caller id function is that it will not pick up a name out of the phone book (memory) when the numbers for an 'out of area' call obviously matches an entry in the phone book memory. Silly..
Memory - You can add numbers manually or you can add numbers from the caller id list, very straight forward except for the previously mentioned editing problem.
Speakerphone on base - Very good. As good as any phone I have used except for dedicated conference phones.
Base station - The spare battery charger is nice. I wish there were more quick access speed dial buttons (only 3 are available).
Speakerphone on extensions - Having a speakerphone on the cordless extension rocks. I really, really like this feature. Sound quality is fairly good for the size of the speaker.
Intercom feature - Straight forward and intuitive, works as advertised. Hit Intercom then # of the extension and you can call it directly. You can also put someone on hold, call an extension and use the intercom function to screen the call (honey, its work on the phone, are you here?)..
Overall it's a very nice phone. I would recommend it to anyone looking for a high end cordless phone.
52 of 53 people found the following review helpful.
Just find the right electrical outlet for it...
By A Customer
Being a person who likes gadgets, I purchased the base and an extra extension, despite the previous reviews on Amazon. Of course, the first place I plugged it in, I got a buzzing sound on the line. I then noticed that the same buzz was there, regardless of using the cordless handset or the speakerphone on the base. It wasn't too difficult to figure out that this phone's base is sensitive to RF noise (I can't tell if it was from the electrical outlet or the phone line). I moved the base from the kitchen to the bedroom (based on an earlier review about noise when the microwave was on), and the sound quality is much better. If moving it to another room isn't an option, buy an RF filter at any electronics store. After that, it's a wonderful phone to have, both in terms of sound quality and features. Also, since the batteries are NiMh, and not NiCad, you can put the phone in the charger whenever you want to without worrying about memory effect. And in my humble opinion, an extremely lightweight phone (because it has an extremely lightweight battery) with a charge life of only 2 days is fine, as long as I can put it in the charger it nightly without worrying about memory effect. I say VTech continues to make the best cordless phones out there.
50 of 51 people found the following review helpful.
Excellent phone for the money
By A Customer
After reading the other reviews, I was skeptical but wanted to see for myself. I was tired of having 3 different 900 mhz brands in the house, each with it's own features, speed-dials, and so on. I followed the directions (charged overnight before connecting to the phone line, installed it upstairs away from applicances, etc.) to avoid previously mentioned pitfalls and absolutely love this phone.
My original order was for the base and 1 handset. I have since ordered the (max) additional 3 handsets. Although I thought the speakerphone built in to the handset was frivolous, my wife (currently nursing our daughter and often with her hands full) loves this feature. Audio quality is excellent and range is better than any of our 900 mhz phones. Memory storage is simple as are the other features.
Kudos to VTech. Only nit is that when you place the phone face down on a hard surface, it tends to turn the intercom on. If you stand it up, no problem.
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