Customer Reviews
Most helpful customer reviews
36 of 36 people found the following review helpful.
Very good cordless system
By B. Spahn
After reading numerous reviews (on Amazon and other web sites) about this and many other DECT cordless phones, I ordered this system. This system is used by me and my wife. A primary consideration is that we use Vonage, which is a voice over internet protocol service provider. As a result, we needed one base unit that could be connected to the Vonage telephone modem and then have additional phones that do not require to be plugged into a phone jack. This system fit the bill. We recently moved into a three level New England home (four if you include the basement); we have used this phone system for three weeks as of this writing, and we have placed and received numerous phone calls; the base unit and one other unit are located on the second level; the third unit is located on the first level; we receive clear reliable reception on every level (including the basement) and outside in the front and back lawns. I have used the hand-free speaker option several times on each phone -- it works as advertised. The "night mode" has already come in very handy. After receiving a phone call late one night, I turned on the night mode feature -- again, it works as advertised (yes, I received another late night call, which was identified on the "missed caller" list because the phone in our bedroom did not ring). The "talking caller ID" also works fine. Sure, the voice sounds like a computer and not a real person, but that's what it is. The system identifies who is calling if that person has been added to your phone book, and that's what I expected. I tested just about every feature and this system is everything I expected -- a very good cordless DECT system. Over the past 15 years we have owned several different cordless phones (Sony, GE, Uniden, VTech and others) -- this Panasonic is definitely one of the best we've owned. We are very satisfied with our purchase and would recommend this system to our friends and family.
16 of 17 people found the following review helpful.
Excellent Phone; Highly Recommended
By Rick
I purchased this system one month ago and I'm delighted with its features, sound quality, and improvements made over the last generation of Panasonic cordless phones.What I enjoy most about the system:- it's lighted keypad and easy to read white background handset display,- auto-synching with the other handsets when adding new entries to address book or when deleting missed call information,- voice announcement of who's calling and auto-blocking of (up to) 20 phone numbers you'd like to avoid,- its programmable night mode allowing for uninterrupted sleep due to the phone ringing in the middle of the night,- voicemail button to quickly retrieve messages that weren't saved on the answering machine,- the included keypad on the base unit itself which is a must if the handset isn't available- absolutely no interference with any of our other electronic equipment due to its new transmission frequency (Dect 6.0)I strongly recommend this system and gave it five stars, however, there are a few areas where improvements can be made:- increase address book size beyond 50 entries,- offer a larger variety of ring tones to choose from when identifying the person calling,- provide a larger answering machine capacity than its current 18 minute total recording time,- the base unit and/or the handsets should display the total number of messages receivedThe KX-TG93xx series were released earlier this year and no doubt will set the standards by which other cordless phone systems will be compared.
9 of 9 people found the following review helpful.
Dear Panasonic: Great phone but...
By Claudia Adams
I've owned this phone for about a month. For the most part, it's great. I have no complaints with it's reliability and clarity.I bought it for1) the DECT feature that won't interfere with our wi-fi and won't be interfered with by our appliance: this aspect works like a charm2) the talking caller ID: once I had it on my last phone, it was hard to live without, and the feature works great3) the dual keypad, because I'm forever misplacing the handset. I can still pick up a call or dial out without having to find the handset first (the handset locator featuresi great for finding it when you're ready)4) all the "bells and whistles" that come with the answering system and additional handsets, like retrieving messages from a handset, sharing phonebooks between handsets, and using handsets as intercoms. For the most part, I am satisfied with all these features, and I've taken advantage of them often.Here are the only drawbacks (mainly annoyances) for us (are you listening Panasonic?):1) There is no option for an audible message indicator; with my old machine, I'd know there were messages from the moment I walked in the front door; now, I have to make a point of going to to the phone to look for messages--a tough transition to make. I nearly missed a job offer this way.2) When playing messages back, the message plays before the date and time of the call are relayed; it makes more sense the other way around, to give the listener perspective before hearing the message.3) While they might look really cool, the answering machine buttons are a bit confusing; not everyone is a techie and not everyone can read fine print on tiny buttons, particularly older people like my mother who wanted to listen to a message at my house and couldn't figure it out.6) The handset locator feature requires you to press the intercom/locator button and listen for several seconds to a dial tone before the locator eventually starts beeping. This is not intuitive, and I had to consult the user manual to figure out how to use the locator.4) The means by which the user chooses between call screening and no call screening is not among the menu items. Instead, it's done at the volume controls. Again, it's not intuitive and requires consulting the user manual. Even at that, the manual only tells how to turn it off, not on; the latter I figured out through trial-and-error. This should just be a simple menu item.5) You don't have the option to hear the outgoing message when getting a call; this was one convenient way of knowing whether the caller has already hung up if you're deciding whether to race to the phone from across the room.6) Perhaps nothing can be done about this next problem because of the technology used to make the handsets capable of communicating with the base phone to retrieve messages (a great asset), but when listing to messages at the base, I can't use the handset. So, if I'm hearing someone's message, and I want to call them back in a hurry, I have to wait until about 5 seconds after the last message plays back (or after I manually stop the messages from playing back) in order to start using the handset--even to look up the caller's number on the caller list or phone book, let alone start making a call. Annoying, but I can live with it for the benefit of getting the other features.The bottom line is that this phone is great and has great features, but it lacks a convenience or two and is not as user-friendly as it could be.Panasonic is the best at full-featured land-line phones, and I'm sure they can fix these few bugs.
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