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Cheapest Cisco Spa112 2 Port Phone Adapter
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Product Details
- Brand: Cisco
- Model: SPA112
- Format: CD-ROM
- Original language:
English - Number of items: 1
- Dimensions: 1.10" h x
3.98" w x
3.98" l,
.34 pounds
Features
- Cisco Small Business SPA112 2 Port Phone Adapter
Product Description
Cisco Small Business ATA and Voice Gateways 2 Port Phone Adapter
Customer Reviews
Most helpful customer reviews
19 of 20 people found the following review helpful.
Improving
By zeke
This is an update to the reviews below (1/26/2013)I upgraded to 1.2.1(004) and experienced problems similar to what others have described, w/ the device losing registration and requiring a reboot to get it working again. This was happening roughly every few weeks. I upgraded to v1.3.1(003) a little over a month ago and have not had a problem yet, so maybe they have finally come up w/ firmware that has the major bugs stamped out. Wish me luck...This is an update to the reviews below (3/7/2012)My opinion of this product has dramatically improved as Cisco has fixed bugs. They released a firmware update that fixed the caller id bug (1.1.0 (011)) and I just downloaded a beta release (1.2.0 (015)) that fixes the MWI problem. I've read some posts on the Cisco forums indicating there might be problems with the device frequently losing registration but I haven't experienced that issue.I still feel it was inexcusable for Cisco to release the product w/ obvious and significant bugs, but they've been making significant progress in improving the firmware. Overall I can now say this is a nice product in my opinion. The documentation is very well written and very informative. I'm not particularly well-versed in the technical aspects of voip, but the manual provides clear and useful descriptions of each option, and I never felt like I was cluelessly guessing when configuring the device. I was on the verge of returning the unit I purchased but I am now pretty certain I'll keep it.----This is an update to the review below (2/14/2012)Cisco still has not created an official release of firmware that fixes the caller id bug, but there is a beta release available. Call 866-606-1866 and mention the caller id bug. You would need to create a Cisco web site user id and sign off on a beta user's agreement.I've also encountered another obvious bug: The ata does not clear the attached phone's message waiting indicator (MWI) after voice mails are deleted. This has been acknowledged as a known problem w/ no ETA for a fix. This isn't as important as the caller id problem, but is another obvious problem that should have been noticed on like day 1 of alpha testing, so it illustrates the quality of the firmware in this device at this time. It has been something like two months since people reported the caller id bug, with still no final release of a fix, so that should let you know the time scale on which they solve these issues. Maybe if you purchase one of these devices in six months or so they will have fixed all the obvious bugs, at which time you will be left with the more subtle ones.----I actually read the words in an earlier review that this product did not pass caller id, and they didn't register until I reread the review after buying one. I think I unconsciously assumed it was one of those bugs that only shows up under some rare set of circumstances. I simply couldn't grasp in my feeble brain that a company with a reputation to protect would release a product with such a fundamental flaw. The process of debugging this product should have started with the questions "1. Does it make phone calls? 2. Does it show incoming caller id? ..." In the words of my wife, no caller id is a "deal breaker". In the dim and distant past my impression of cisco products was that they were expensive, but absolutely the best. More recently, I've heard that their products are overpriced and falling behind the competition. My brief experience with this product reinforces the impression of a formerly great company trading on its reputation and cutting back on fundamentals like basic quality control. I might add that I heard a beta firmware fix was (finally) available that fixed the caller id problem and called the support number to open a case so I could get the beta release, and spent over 1 1/2 HOURS on hold before I gave up (thank goodness for speaker phone or my arm would have fallen off). Finally, to add the icing on the cake, the web administration interface only works properly with Internet Explorer (1998 anyone?).On the upside, the documentation is well written.
8 of 8 people found the following review helpful.
Caller ID does not work
By Jason Davis
This unit does not send caller id information correctly. Depending on the phone you will see nothing or an error message. The older Linksys/Cisco PAP2 does not have this problem. According the cisco support forum they are working on a fix for this but this product should not be purchased until a working firmware is released.
6 of 6 people found the following review helpful.
Not a good choice requires daily reboots
By John Hegarty
I bought this adapter several months ago. It's had a couple of firmware updates to fix critical bugs since then. As of now with the latest firmware it still locks up and requires a power reset every 1 or 2 days. A phone line is not something you want to be fiddling with on a daily basis to check and power cycle equipment. This is the worst purchase I've made in the past few years. I consider the device to be a waste of money. The firmware is still garbage a year after this product was first released.
See all 42 customer reviews...
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